Refund Policy: Refunds will not be issued for services or merchandise purchased at Millennium Dance Complex Pittsburgh, nor will they be granted for unused or expired sessions on a class card or package. Please note the expiration date at time of purchase. Should you need to extend your class card, you may purchase a Class Card Extension for $10.00.
Purchase Policy: In order to book or request a service online, clients are required to place a credit card on their client account. For private lessons and studio rentals, the client will not be charged until the time of service.
Reward Program Policy: Clients can earn rewards by purchasing sessions online or through the Mindbody app, as well as for attending drop-in classes and certain events. All rewards are managed through our partnership with Perkville and clients must create a Perkville account in order to redeem reward points. To create your Perkville account, please click here. Reward points cannot be shared or transferred to another client.
Studio Rental/Private Lesson Cancellation Policy: We follow a 4-hour cancellation policy for all studio rental and private lesson reservations. If a reservation is cancelled within 4 hours of your scheduled time, you will be charged 50% of the rental or private lesson rate. No-shows will be charged 100% of the rental or private lesson rate. For clients with a private lesson package, a lesson will automatically be deducted from your account in the event of a no-show.
Drop-in Class Cancellation Policy: Drop-in class passes expire in one year. Refunds will not be granted for unused or expired drop-in class passes. If you sign up for a class but do not attend, you may cancel your reservation through the Mindbody app or by calling the Front Desk. There is no cancellation fee. The unused class pass will remain on your account for up to one year and can be used for a future class.
Master Class Cancellation Policy: Master class passes expire on the day of the master class. Refunds and/or credits are not available for unused master class passes. If you sign up for class and do not attend, you forfeit the class pass. The only time master class passes will be refunded is if the studio has to cancel the class.
- Class cards cannot be shared among students.
- Please review our Studio Policies prior to taking class.
- All prices are subject to change without prior notice.